Customer Testimonials

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Google Jul 20, 2018
 

Chris Todd crushed it. He was friendly, accommodating, reasonable and got us a great price.

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Google Jul 9, 2018
 

Excellent customer service and professionalism and finance dept/signing went smooth and quick.! I highly recommend, Noa Galvez, if you are looking to purchase ( or lease) a new car. He knows exactly what he is doing, and will go above and beyond to get you the car and deal you may be looking for just as he did for me on serval different vehicles over the years!

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Google Jul 2, 2018
 

AJ was such a wonderful salesperson! He was so patient with me. You won’t regret having him be your salesperson! If it wasn’t for him helping me, I would have brought another car from another dealership.

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Yelp Jun 30, 2018
 

I had a great experience last week when I purchased a Passat.  Lee was incredibly helpful and he definitely facilitated a sold deal! Thank you Lee!

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Google Jun 29, 2018
 

****Wow that was so easy and fun!!!!****From the moment we submitted an online request for more information about a new GTi the dealership made us feel super important. When we showed up for our appointment it was a super easy process with a none pressure environment and a great amount of effort from all staff members to make sure we felt at ease and at home! The buying experience was polished and professional from the front of the house to the back. We would rate the overall experience of buying a new VW GTi from Dick Hannah’s a 10+ all day!! *Kiddos to the whole team but special props to: Chris, Travis (sales) & Dylan, Art (finance). Cheers,Jamie & Ashley

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Yelp Jun 28, 2018
 

My husband and I have bought vehicles through dealerships and CarMax previously, and we were previously most pleased with our CarMax purchases. After 2 years of going carless, however, we wanted a new, harder-to-obtain VW Golf GTI. Our best chance to test drive was the dealership. Our experience was so outstanding, we bought a 2018 GTI from Dick Hannah VW of Portland after 2 test-drives in 1 day. Our salesman was Chris, who really made the experience. He gave us great tips that helped us learn our car quickly. Chris also negotiated a deal for us that made us happy. Even more, he drove our new car to our home!! We had driven to the dealership in a rental car. I had just flown in from Houston, where I had been sleeping minimally next to my mother-in-law's hospital bed. Needless to say, I wasn't up for driving either vehicle home. Without prompting, Chris offered to follow us and drive our new car home, all the way across town. We were also cutting another appointment close (a routine vet visit for our dog), so we couldn't drop Chris back off afterward. Chris adapted easily by taking the bus to the Max to get back to VW. Even more, he called to check in a couple days later to make sure we didn't have questions about the car. Thanks, Chris, and VW! We're loving the Golf. Plus the Apple CarPlay and mobile charging options are going to suit our needs perfectly while we're on the go.

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Google Jun 27, 2018
 

Art the finance guy was amazing! And worked to get me the best deal on my amazing car! Kirsten made sure to show me all the cool features on my car and help finish making the deal. Everyone was great!

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Yelp Jun 26, 2018
 

Had a wonderful experience here! I had been to a couple other dealerships before this one, and even after.  Had typical pushy sales people, which instantly puts me off.  Noe helped me out here, showed me a couple things along the lines of what I was looking for but nothing stood out. We looked at the inventory for their Vancouver location, where I did see something that piqued my interest. I said I could go there later in the day and he said no need, he'd go and bring it down for me!  About an hour later I got a notification from him that the car was at his lot.  Ended up leaving with that car a little bit later. Noe was very nice, knowledgeable and patient while I was trying to make up my mind.  Thank you so much for your help!

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Yelp Jun 26, 2018
 

I love everyone here, everyone is so great. Excellent customer service! I like coming to see Noe he is great and his co worker Aaron is very helpful and patient these guys are amazing ask for them when you go there. Teran is always a pleasure and very nice to speak to! 🙂

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Yelp Jun 23, 2018
 

Everyone at Dick Hannah VW was ready to help and efficient. They all made buying a car easy and painless. Thanks!

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